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Disease and Guidance

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Scott & White Health Plan has the following chronic condition guidance programs available for  members at no additional cost.  If you or someone you know have been told they have the following conditions, they could benefit from these programs:

  • Hypertension (high blood pressure)
  • Chronic Obstructive Pulmonary Disease (COPD)
  • Coronary Artery Disease (heart disease)
  • Diabetes  (high blood sugar)

Scott & White Health Plan members are eligible for VitalCare chronic condition guidance programs at no cost to them. Eligible members automatically receive program information in the mail. If a member needs additional information or would like to "opt out" of any program, they may call:

  • SWHP Quality Improvement Department toll free at 1-888-316-7947.
  • Se Habla Espanol at 1-800-321-7947 ext. 20-3516 or (254) 298-3516.

All chronic condition guidance programs include the following internet components:

Online Lifestyle Management Programs

A variety of lifestyle management programs are available by going to the Basic Wellness and Disease Management page. Chronic Condition Guidance Program participants are invited to take a Health Risk Appraisal (Succeed) which results in tailored, targeted information, and tools regarding lifestyle management.

The Wellness program Care for Your Health modules are tailored to help manage long-term health issues including:

  • How to manage common symptoms
  • Establishing a routine for better medication management
  • Sticking with your treatment plan
  • Coping with daily challenges and disruptions
  • Strategies for helping you deal with stress and worry
  • Practical tips for getting a good night's sleep
  • Getting the support you need from family and friends
  • Learning how to talk with your doctor to get the answers you need
  • Understanding how your pharmacist can become a key part of your treatment team

For information on this and other modules available including how to access, go to the Online Lifestyle Management Programs page.

Members who do not have access to the internet can arrange to obtain a paper version of the Wellness programs by calling the Scott & White Health Plan Quality Improvement Department.